INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the exact product shown in the pictures?

Yes. At Astroson, all product images represent the actual quality and type of gemstone, Rudraksha, or spiritual item you will receive. Since natural stones vary slightly in shape, color, and texture, minor natural variations may occur — which is a sign of authenticity, not a defect.

Are your gemstones and Rudraksha 100% natural and authentic?

Absolutely. All our gemstones, Rudraksha, and spiritual products are 100% natural, authentic, and ethically sourced. Selected items are certified by reputed labs, ensuring purity and originality.

Are the gemstones and Rudraksha charged or energized?

Yes. Selected products are spiritually charged with positive mantras and rituals by experienced astrologers and spiritual practitioners to enhance their astrological and healing benefits.

How do I choose the right gemstone or Rudraksha for myself?

You can book a personalized consultation with our expert astrologers. Based on your birth chart, planetary positions, and life goals, we recommend the most suitable gemstone or Rudraksha for you.

What is your shipping policy?

We currently ship across India. Orders are carefully packed and dispatched within the mentioned processing time. Delivery timelines may vary depending on your location.

Can I return or exchange a product?

Due to the spiritual and personalized nature of gemstones and energized products, returns or exchanges are generally not accepted. However, if you receive a damaged or incorrect item, please contact our support team within the specified timeframe.

INFORMATION ABOUT US

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